Privacy Policy

Last Updated: February 6, 2026

Real Texas BBQ Rub, Inc. ("TexasBBQRub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.texasbbqrub.com and make purchases from our online store.

We only ship to customers within the United States and do not target or market to international audiences.

Personal Information

When you place an order, we collect:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (processed securely through UltraCart)

Newsletter Subscriptions

If you sign up for our newsletter, we collect your email address through our email service provider, iContact.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to customer service requests
• Send marketing communications (if you've opted in)
• Improve our website and product offerings
• Prevent fraudulent transactions
• Comply with legal obligations

Essential Cookies

We use essential cookies to maintain your shopping cart session. These cookies are necessary for the website to function properly and cannot be disabled. They do not track your browsing activity across other websites.

What We DON'T Use

We do not use Google Analytics, Facebook Pixel, or any third-party advertising or analytics tracking cookies. We do not track your browsing behavior for marketing or advertising purposes.

We work with trusted third-party service providers to operate our business:

UltraCart (E-commerce Platform)

We use UltraCart to process orders and payments. UltraCart collects and processes your payment information securely using PCI-compliant hosted payment fields. Your credit card information is never stored on our servers.

View UltraCart's Privacy Policy

iContact (Email Marketing)

If you subscribe to our newsletter, your email address is stored and managed by iContact, our email service provider. You can unsubscribe at any time using the link in any newsletter email.

View iContact's Privacy Policy

SGS Security Badge

We display an SGS security badge on our checkout pages to provide trust and security assurance. This service may collect basic usage data. SGS does not collect personal information from our customers.

We implement appropriate technical and organizational security measures to protect your personal information. All payment transactions are processed through secure, PCI-compliant payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is retained for tax and accounting purposes as required by law.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications at any time
• Object to processing of your personal information in certain circumstances

To exercise these rights, please contact us at howdy@texasbbqrub.com

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact us at howdy@texasbbqrub.com

Our website is operated in the United States and is intended for U.S. customers only. We do not ship internationally. If you are visiting from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

If you have questions or concerns about this Privacy Policy, please contact us:

Real Texas BBQ Rub, Inc.
Email: howdy@texasbbqrub.com
Support: development@texasbbqrub.com

Contact Us